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Policies

Appointment Policy

To allow ample time for all patients and scheduled surgical proceedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

 

Patient Arrival Policy

For your protection, and that of others, all cats must be presented in an appropriate cat carrier or on a leash. Once arriving at the clinic please do not let your cat out of the carrier as we have our clinic cats running around and wish to avoid any possible confrontation.

For your convenience, drop-off appointments are available. A drop off means you could bring your cat to the clinic at a time that works best for you and leave him/her with us until you can return. Usually we will ask you to drop your cat sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for him/her. Once the doctor is done, she will give you a call to go over the diagnosis and to give you any discharge instructions.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

 

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Debit, and cash.

 

Feline Wellness

  • Basic Cat Care and Guidelines
  • Vaccine Recommendations
  • Spays and Neuters
  • Alarm Clock Cat (petdoctor.ca)
  • How to Control and Prevent Fleas
  • Ideal Body Condition
  • Subtle Signs of Sickness
  • Litterbox Training
  • Furniture Scratching
  • Caring for the Senior Cat
  • Normal Spontaneous Behaviours
  • Presence of Pain
  • Harmful Foods
  • Harmful Plants
  • The Female Cat
  • The Pregnant Cat
  • The Male Cat
  • Introducing a new Pet
  • Behaviour Concerns

Newsletters

Archieves of newsletters that we have published.

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Doctor's Thoughts (Blogs)

Our doctors would like to share information and updates with you!

Dr. Heather Stewart

Dr. Karen MacMillan

In an Emergency

What you should do to prepare for an emergency and where you can go to get help.

Coming Soon

Jasper's Paw Prints

Jasper loves to share stories about her feline friends.

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